Authorities are warning residents of a phone scam targeting the Chinese community in Bay Area.

Residents, mainly in San Francisco, are reporting fake callers speaking in Mandarin.

The callers tell the victim that the Chinese Consulate has a package for them but in order to get the package, the victim must provide credit card and other personal information. 

Other callers ask the victim for information regarding their passport. 


KRON4 translated the above robocalls.

The first one (woman’s voice) says “you have an emergency document that you have not picked up that will affect your passport and residency. If you need more information please press 9.”

Second message (man’s voice) says “Notice from the consulate. You have an urgent official document that you have not received which will might affect your residency interest. If you need inquiry please press 2. Press 2 to have a special person explain to you.”

“We want to remind everyone that our consulate will not, via phone, ask anyone to handle cases in China or renew an expired passport or apply for a new one, and we would never telephone anyone to ask for the information of their bank card or account,” said Deputy Consul General Ren Faqiang of the Consulate General of the People’s Republic of China in San Francisco.

This is not the first time scam artists have targeted the Chinese community in the Bay Area.  

“Blessing scams” have been an ongoing issue in San Francisco. 

It is currently unclear what financial losses victims in San Francisco may have suffered due to the fake Chinese Consulate calls.  

However, 21 victims lost over $2.5 million when a similar scam was carried out in New York, NY, according to the New York City Police Department.

Anyone with information about these calls or anyone who may have been a victim of this scam should report the incident to the San Francisco Police Department at (415) 553-0123.