PORTLAND, Ore. (KOIN) — An Amtrak train that was stuck on the tracks near Oakridge, Oregon since Sunday night slowly started making its way toward Eugene on Tuesday morning.
Amtrak said 183 passengers were aboard the Coast Starlight Train 11, which was traveling from Seattle to Los Angeles, when it hit a tree around 6:30 p.m. that had fallen onto the tracks. Fortunately, no one was hurt.
Amtrak said it made the decision to keep passengers on the train in the interest of safety because electricity was out in Oakridge, roads were blocked and the area was covered with more than a foot of snow.
The train only started to make steady movements Tuesday morning — more than 36 hours after the train initially became stuck.
Passenger Carly Bigby said on Monday that the snack cart quickly became empty and people ran out of diapers for their children.
“A lot of the [older] kids have been really good but they’re having to run up and down and it’s a lot. Especially the food — it’s not really food they’re liking,” Bigby said. “Moms are doing all they can right now.”
She also checked in with KOIN 6 News early Tuesday morning. She said train operators weren’t telling them much and they were getting majority of their information from news organizations.
Amtrak Executive Vice President and COO Scot Naparstek released a statement Tuesday morning, saying in part that they “sincerely regret the extended delay” and will provide refunds to customers.
“We sincerely regret the extended delay customers on the southbound Coast Starlight experienced due to extreme weather issues while traveling with Amtrak. With more than a foot of heavy snow and numerous trees blocking the track, we made every decision in the best interest of the safety of our customers during the unfortunate sequence of events. With local power outages and blocked roads, it was decided the safest place for our customers was to remain on the train where we were able to provide food, heat, electricity and toilets. Amtrak crews worked with local resources and the train is now enroute north to Eugene, Oregon. We will be contacting customers to provide refunds and other compensation as appropriate.”
According to Amtrak Alerts, the train is scheduled to head back to Seattle. It will depart Wednesday and make its way to Los Angeles.
Coast Starlight Train 11 scheduled to depart Seattle (SEA) on 2/27 will operate Sacramento (SAC) to Los Angeles (LAX) only with no alternate transportation provided Sacramento (SAC) to Los Angeles (LAX).— Amtrak Alerts (@AmtrakAlerts) February 26, 2019
- RAIN, HEAVY WINDS PUMMEL BAY AREA AS ATMOSPHERIC RIVER MOVES IN
- FRESH OUT OF JAIL, R KELLY GOES TO MCDONALD’S
- MAN’S BODY RECOVERED AT SF’S OCEAN BEACH
- AN ‘F’ IN THIS STATE COULD BE SET AT 39 PERCENT
- MOM, DAUGHTER ACCUSED OF MURDERING 5 RELATIVES