Video: Fully automated fast-food restaurant opens in San Francisco


SAN FRANCISCO (KRON) -- Imagine a restaurant with no waiters or cashiers or busers -- just machines.

A new automated fast-food eatery has just opened up in San Francisco, and you could call it the robot restaurant. Welcome to the new eatery called Eatsa.

You place your order on an iPad, and three-to-five minutes later, it shows up in a cubby. And there's hardly a human in sight, except for maybe an Eatsa concierge.

"I am a human yes, we're working on holograms, version 2 perhaps," the concierge said.

The food is fast and healthy, based on the grain quinoa.

"I love the futuristic aspect of it," one customer said.

And meet the automat, with a touch of "Space Odyssey."

Scott Drummond is one of Eatsa's founders.

"What's funny is people go right to robot, which is OK because robots can be fast and automated," Drummond said.

But this high-tech cafeteria is committed to engineering a meal that's better for your body and the planet. Customers didn't seem bothered by the lack of human interaction.

"I'm a waitress, so I know how annoying it is when people talk to you, so it's nice not to have to know people, i guess," another customer said.

As for robots replacing workers for jobs? There's a team of kitchen staff making the food -- you just don't see them.

"We're looking at how we can create the democratization of healthy food," Drummond said.

They're planning another location in San Francisco and launching another Eatsa in Southern California soon.

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